Billing

Flexible Payment Options

We have four different plan levels to choose from, which fit many different use cases.

• Free Plan
• Essential
• Professional
• Enterprise

Deciding which plan best suits your needs will be based on features available for each plan, as well as the container sizes and usage needed for your app. Your pricing varies with the plan selected and the quantity and size of containers used to run your app, pro-rated to the second. Note: Free accounts support up to 1 Tiny container per app.

All Meteor Cloud accounts start on the Free Plan. Once you have an app deployed, your account will be charged depending on your container size and plan selected on your Meteor Cloud Dashboard. You pay for only what you use. If stop or delete all of your running apps, you will not be charged.

For all paid accounts, billing from the beginning to the end of the month will be billed at the beginning of the following month. If you stop or delete your app during the month, you’ll only be billed for your usage until the point when you stop or delete your app.

Container usage pricing (monthly):

Approximate costs, per container/plan

• Tiny: 256MB RAM, 0.3 ECU. Essential: $9 / month: Professional: $18 / month
• Compact: 512MB RAM, 0.5 ECU. Essential: $29 / month. Professional: $40 / month
• Standard: 1GB RAM, 1 ECU. Essential: $58 / month. Professional: $79 / month
• Double: 2GB RAM, 2 ECU. Essential: $115 / month. Professional: $158 / month
• Quad: 4GB RAM, 4 ECU. Essential: $230 / month. Professional: $317 / month

Please note that prices are estimated for a container running 30 days (billed by hour).

Container options:

Plan costs:

• Professional: 0.11 per hour
• Essential: 0.08 per hour

Apps running Tiny Containers benefit from a cost reduction on both the Essential (0.01 per hour) and Professional (0.025 per hour) plans.

Pricing is impacted by:

• Plan type (Free, Essential, Professional or Enterprise)
• Number of running containers
• Size of running containers

Pricing is not impacted by:

• Number of connected clients/traffic
• Number of command line deployments
• Number of users
• Environment (Development, Testing, Staging or Production)

Push to Deploy deploys are charged using the same cost per hour per GB as the plan of your app.

If you’d like to economize, consider using a savings plan. Contact support@meteor.com for more details.

Meteor Cloud Plans

You can see the differences between our plans in our website.

Savings Plan

The Savings Plan is a pricing model that offers a 20% discount in exchange for a one-year upfront payment. Once you sign up for a Savings Plan, your compute usage will automatically be billed using the credits you purchased at a discount, and any usage beyond your commitment will be billed at regular on-demand rates.

How do I get started with Savings Plans?

All we need is a forecast of what you intend to spend over the next 12 months. This is usually an average of your monthly bill multiplied by 12 calendar months. From there, we can provide you with an accurate quote for your prepayment, allowing you to save 20% on your total costs.

Contact support@meteor.com if you’d like to add a Savings Plan to your account.

Renewing the Savings Plans for the next year

The Savings Plan is automatically renewed for the next year. If you want to change your upfront payment you can contact us by email.

If you do not want to renew it, you must inform us to cancel it before the end of the one-year period. Ideally, at least one month before the end of the plan.

Modifying a Savings Plan

You can increase your commitment by purchasing additional credits, to continue saving as you grow. For more information, contact support@meteor.com.

Canceling a Savings Plan

The Savings Plan cannot be canceled and we cannot make refunds of the prepaid amount.

The exception to this is when your Savings plan has just been renewed (after the first year) a few days ago and you have decided not to continue with it.

How the Savings Plan credit is used monthly?

Even though you make a one-year upfront payment, our billing system continues to calculate your costs on a monthly basis. Your credit is divided into 12 months and this amount is made available monthly.

For example, after calculating your forecast, you decided to pay $6,000 upfront. Once you do that, your credits are split by month, so in that case, you have $500 to spend per month. If you spend less than $500, for example, $450, the difference won’t carry over to the next month. The next month, you have exactly another $500 credit. If you spend more than $500, for example, $550, you will be charged $50 for additional usage.

What should I consider before purchasing a Savings Plan?

The Savings Plan is a long-term contract (currently one year). Therefore, it is best practice to purchase the Savings Plan when you plan to commit to a consistent amount of long-term usage.

It’s also good practice to be conservative with your upfront payment and add additional credits once you know you’re growing more than you expect.

Payment and statements

Meteor Cloud accepts PayPal and major credit cards: Visa, MasterCard, American Express, and Discover. You may view and change payment details in your account settings page.

Every month a statement is emailed for your total monthly usage. Statements show metered usage broken out by app. You may view and download past statements in your Meteor Cloud account profile for individual users, and organization pages for teams.

Stopping Charges

While you can’t change charges for resources used in the past, you can minimize charges, going forward, by stopping your apps or deleting your account. Please note that, if you stop your app during the month, you won’t be charged for usage until after the end of the billing period, typically the end of the month.

To be charged the minimum fees, you must reduce your containers in every region where they are running to the Tiny Container option. To check your regions, add your account name to the end of https://galaxy.meteor.com/, https://eu-west-1.galaxy.meteor.com/ and https://ap-southeast-2.galaxy.meteor.com/ and make sure you have no running apps.

Every app listed in your account will have a full gray circle next to it, if its containers have been stopped. If you’re sure that you’ll never reuse the containers in an app, you can delete the app to permanently remove it.

There is no cost difference between deleting or stopping your apps.

Preventing Service Interruptions

If Meteor Cloud is unable to charge your account, the account address you have on file will be emailed a warning. Whenever a payment fails, we will send your account an email notification.

If, after receiving a warning or multiple warnings, the charge remains unpaid, your account may be suspended. Since Meteor Cloud charges for services already rendered, this prevents unpaid charges from growing larger.

Typical reasons for account suspension include:

• your payment information is out of date
• your bank will not allow the charge to go through
• your bank requires your express permission before Galaxy can charge it

If you need to change your payment information, or have talked to your bank to enable your card to be charged, contact support@meteor.com for assistance.

As long as your account is suspended, you won’t be able to deploy, start or run containers on your account.

Once the invoiced amount is successfully paid, your full account functionality will be restored.

To avoid service interruptions for billing-related reasons, make sure you have an email address that you regularly check for notifications. Ensure you have a current and working payment method at all times.

If your invoice is past due, update your payment information at the earliest possible opportunity to prevent any interruptions in service.